Shipping & Food Safety Policy
Food-grade protective packaging, speedy express dispatch, and our 100% damage-free delivery guarantee.
Free Domestic Shipping
Orders above ₹ 799 automatically qualify for free standard shipping throughout India. Orders below ₹ 799 incur a nominal ₹ 59 flat shipping fee.
Dispatch in 24–48 Hours
We dispatch orders Monday through Saturday. Metros and Tier-1 cities typically receive deliveries within 2–4 business days; other regions take 4–6 business days.
100% Purity & Transit Damage Guarantee
Every package is insured against transit breakage and seal breaches.
Because our organic products are pure food items (raw honey in glass jars, vacuum-sealed cashew pouches, dates, and crunchy banana chips), we adhere to strict food hygiene standards:
- Glass Jar Transit Protection: All raw honey glass jars are cocooned in multi-layer biodegradable bubble cushioning and heavy-duty corrugated cartons.
- Tamper-Evident Seals: If you receive a parcel where the outer box is compromised or the jar/pouch tamper seal is broken, do not consume it. Take a photo and contact support immediately.
- Instant Free Replacement: Any transit breakage, broken seals, or quality discrepancies reported within 48 hours of delivery receive an immediate free replacement or full refund.
- Perishable & Edible Goods: For health and food hygiene reasons, opened food products cannot be physically returned for resale, but your purchase is 100% protected by our quality refund guarantee.